FAQ

How do I schedule a patient for homebound services?

Orders can be submitted via fax, email or online.  To order online click on homebound services and fill out the order form and hit the submit button.  Orders can be faxed to 866-304-4034 or emailed to homecare@stovermss.com.

How much notice does your service require?

Routinely, we prefer orders by 3:00 pm central standard time the business day before collection, but high-priority draws can often be added to the daily schedule. Please call 855-871-8757 for details.

Do you do PT/INR tests?

Yes. Stover commonly accepts and manages standing orders for these tests.

How does the patient know Stover is coming?

Once the patient has been put on the schedule, Stover calls the patient, or the patient’s living facility, the night before the scheduled draw to confirm Stover’s visit. The phlebotomist will give the patient a 2 hour window of when they will arrive.

What type of insurance does Stover accept?

We accept Medicare and all private insurance, some deductible or co-pay may apply. Traditional Medicare covers 100 percent for homebound blood draws.  Medicaid is not accepted. 

OUR SERVICES

COURIER SERVICES

From start to finish, we integrate our knowledge with a talented staff, sound experience and the quality assurance needed to perform the job.

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HOME BLOOD DRAWS

We offer blood draws for patients that have medical conditions that makes it difficult for them to get the lab for blood work. Stover offers both STAT and routine testing for patients in the comfort of their home.

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LAB SERVICES

Our full service lab offers a wide range of testing with a guarantee of accurate and timely results. We put the needs of our patients and providers first.

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MEDICAL STAFFING

Stover offers medical staffing for medical assistants, lab technicians and phlebotomy. We can send someone on a temporary basis for coverage or on a permanent basis.

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